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Support

Mavlo help and account support

Get in touch

Support is available by email at hello@mavlo.io. Include the email address on your Mavlo account and a short description of the issue, and we'll take it from there.

Missed-commitment fee disputes

If you believe a missed-commitment fee was charged in error, email hello@mavlo.io with:

No further related charges are taken while a dispute is open, and if the error was on Mavlo's side or in the verification chain, the fee is refunded in full. See the Terms of Service for how disputes work.

Beta response times

During the TestFlight beta, you can expect a response within 48 hours.